•Monitors Housekeeping personnel to ensure all tenants and employees receive prompt and courteous service
•Oversees laundry operations
•Schedules routine inspections of all Housekeeping areas
•Inspects tenants and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
•Secure keys and worksheet for assigned area.
•Note all ready rooms and checkouts on the worksheet.
•Proceed to assigned area and check all ready rooms to make sure they are up to standard for early morning check-ins. Should a tidy be necessary, tidy the room. If a room needs extensive cleaning, it should be reported to the housekeeping manager and noted on the discrepancy report.
•Keep a record of all rooms deep-cleaned in each section so that rooms are periodically deep-cleaned on a rotating basis.
•Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Maintenance Department, and Front Office department. Maintains open channels of communication with other Managers and the General Manager.
•Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
•Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
•Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats

•Bachelor's degree / Post graduate diploma or equivalent education required
•Minimum 3-4 years of experience related to the job
•Quality Check of Cleanliness
•Be able to do the stock inventory report
•Be able to work on weekend, public holiday and any shifts
•Computer literate
•Strong communication, interpersonal and leadership skills
•An ability to be able to work without supervision and to deadlines
•A demonstrable ability to multi-task in a pressured environment
•Excellent command of both oral and written English
•An ability to work as a team member and to provide clear leadership and integrity